What I learned from the parking attendant
I’ve been thinking a lot lately about the impact that our words and behaviours have on the people around us.…
4 Steps to Move from Overwhelmed to in Control
At the back of the training room, Alice started to cry. “I’m overwhelmed,” she said trying unsuccessfully to hold back…
5 Tips for Managing Resistance to Change
Last week I worked with a group of journalists. As you can imagine, after over a century of printing a newspaper,…
No more mama bear please!
I want to tell you about my client whom I call “mama bear”. She is a lovely, warm and kind…
Should You, As a Leader, Ever “Pull Rank”?
My client Liang asked me an interesting question the other day. “Vanessa, is there ever a time as a leader…
Three Steps to Move from Concerned to Confident
I have a client who I deeply admire and respect. She is smart, strategic, insightful, caring and super savvy. While…
Four Ways to Effectively Manage Change
It is normal for people to freak out during an organizational change! Why? Likely because the change will affect their…
“Living Leadership” Every Day
The other day I was chatting with my friend Susan (not her real name). We volunteer together for a charity…
Leadership Lessons I Learned From Writing A Book
For a decade, my dream was to write a book. This year that dream came true. It took me about…
How to Deal with Time Suckers!
My client Saira has 50 direct reports. I am not exaggerating. She manages a group of professionals that work remotely…